Understanding OurLoss Assessment ServicesExpert Claim Preparation, Valuation and Support

When loss or damage occurs, ICSG LTD helps policyholders assess, prepare and present their insurance claims with clarity and confidence. We are loss assessors acting for you — not the insurer.

Loss assessment for policyholders

Professional Loss Assessment & Claim Support

ICSG LTD helps you identify insured losses, gather evidence and present your claim properly. A loss assessor acts for the policyholder — distinct from a loss adjuster, who is usually appointed by the insurer.

Domestic Insurance Claims

Domestic Claims

Fire, Burglary & Property Damage Claims

Fire and property damage, natural disasters and burglary claims — with early inspection, documentation and support to quantify and present your loss.

Business Interruption Insurance Claims

Business Interruption Insurance Claims

Commercial interruption & property claims

Business interruption and related commercial losses often need detailed financial analysis and careful review of policy wording — we help structure and evidence the claim.

Professional Services

Core services

How we support your claim

From policy review through to settlement support — structured assistance at every stage.

Policy review
Damage assessment
Claim valuation
Documentation support
Claim preparation
Liaison and negotiation support

Why structured loss assessment matters

Many claims are delayed, reduced or disputed when losses are not fully documented or properly presented. Clear evidence and accurate valuation — within policy terms, conditions and limits — help your claim progress fairly.

ORGANISED PROCESS

A clear process and complete records can improve the efficiency and quality of how your claim is understood and assessed.

SOUND VALUATION

We work to present insured losses accurately and support a reasoned valuation of the claim, subject to your policy.

PRACTICAL SUPPORT

Guidance through notification, documentation, insurer engagement and settlement discussions — so you are not facing the process alone.

Need loss assessment support?

ICSG LTD assists policyholders in preparing, documenting and progressing insurance claims after insured loss or damage.

0545171059

Our areas of experience

Qualified loss assessors supporting policyholders across major claim types in Ghana

Motor claims

Loss assessment, documentation and claim preparation for motor and related insured losses.

Policy review
Damage assessment
Claim presentation

Fire & property damage

Fire, smoke, water and natural disaster losses — inspection, evidence and valuation support for policyholders.

Fire & property
Natural disasters
Burglary & theft

Business interruption

Analysis of lost revenue, increased costs and policy coverage — helping present complex business interruption claims clearly.

Financial records
Policy wording
Quantification support

Marine claims

Evaluating insured marine loss, compiling documentation and supporting claim presentation where applicable.

Documentation
Valuation support
Insurer liaison

Life insurance claims

Structured, compassionate support for life and funeral-related claims and policy settlement.

Documentation
Policy review
Claim preparation
ICSG LTD loss assessors supporting policyholders

Why Choose ICSG LTD?

We act for the policyholder — helping you prepare, document and progress your claim under the terms of your policy.

Policyholder-focused support

ICSG LTD supports the insured in preparing and advancing the claim — with clear communication at each stage.

Clear, methodical assessments

Each claim is reviewed with attention to policy wording, the nature of the loss and the evidence available.

Local knowledge

Experience of the Ghanaian insurance environment and the practical issues clients face after a loss.

Need loss assessment support?

ICSG LTD assists policyholders in preparing, documenting and progressing insurance claims following insured loss or damage.

Get in Touch

Call Us

0545171059

Free 24/7 claims consultation helpline

Email Us

info@icsgh.com

We'll respond within 24 hours

Visit Us

4B Pawpaw Street

East Legon, Accra, Ghana

Come see us in person

Business Hours

Mon-Fri: 8:00 AM - 6:00 PM

Sat: 9:00 AM - 4:00 PM

Sunday: Emergency support only